Job Responsibilities:
Manage customer feedback, reports, complaints, and escalations
Handle gift vouchers and loyalty reward programs
Ensure excellent customer experience across all touchpoints
Qualifications & Requirements
Requirements:
OND, Trade Test, or relevant Technical Training
1–5 years of work experience
Strong communication, empathy, and problem-solving skills
Good product knowledge and attention to documentation accuracy
Skilled in conflict resolution
How to Apply
Send your CV to recruitment@fortknoxoutsourcing.com
Use “Customer Service Desk – Abuja” as the subject line.
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