About the Company
Rand Merchant Bank (RMB), a division of the FirstRand Group, is one of Africa’s leading corporate and investment banks. RMB provides innovative advisory, corporate banking, and trading solutions to clients, combining global reach with local expertise. The bank fosters a collaborative and innovative work culture, offering competitive benefits, global exposure, and opportunities to contribute to impactful projects within the finance and investment banking sectors.
Job Description
Rand Merchant Bank is seeking a KYC Client Advisory and Account Management Officer to join its Lagos office. The role involves managing the end-to-end client onboarding process while ensuring compliance with regulatory standards. The ideal candidate will enhance client experiences, drive relationship management, and maintain accurate account information.
Key Responsibilities:
- Manage client onboarding processes in compliance with regulatory requirements.
- Ensure customer-centric engagement across RMB’s products and services.
- Collaborate with coverage, product, and compliance teams to address KYC requirements.
- Conduct KYC refresh and risk profiling, including enhanced due diligence when needed.
- Drive cross-selling initiatives to maximize client value.
- Maintain accurate account records, mandates, and signatory lists.
- Handle account management activities such as opening, closing, and updates.
- Participate in audits, regulatory examinations, and governance reviews.
- Promote ethical practices and a culture of compliance.
- Implement process improvements to enhance operational efficiency.
Qualifications & Requirements
- A Bachelor’s degree (BA/BSc/HND) in a relevant discipline.
- Minimum of 7 years’ experience in a Nigerian bank or financial institution.
- Strong problem-solving skills and a results-driven mindset.
- High attention to detail with proven ability to work with large data volumes.
- Excellent communication and stakeholder management skills.
- Ability to build and maintain client relationships based on trust and integrity.
- Strong organizational and time management abilities.
- Self-motivated, team-oriented, and adaptable under pressure.
How to Apply
Interested and qualified candidates should apply online via the provided application link before the deadline.